In today’s digital era, the Indian Railways has been striving to make the ticket booking and cancellation process more convenient for passengers. With the introduction of the IRCTC Rail Connect app, travelers can now easily book or cancel their train tickets right from the comfort of their smartphones. If you find yourself needing to cancel a ticket and are unsure about the process, this step-by-step guide will walk you through the IRCTC ticket cancellation process on the Rail Connect app.
Step 1: Download and Install the Rail Connect App
Before you can start the ticket cancellation process, ensure that you have the Rail Connect app installed on your smartphone. You can download it from the Google Play Store (for Android users) or the App Store (for iOS users).
Step 2: Login to Your IRCTC Account
Once you have installed the Rail Connect app, open it and login to your IRCTC account using your credentials. If you don’t have an account, you can easily create one within the app.
Step 3: Access the ‘Booked Tickets’ Section
After logging in, navigate to the ‘Booked Tickets’ section. Here, you will find a list of all the tickets that you have booked in the past.
Step 4: Select the Ticket to be Cancelled
From the list of booked tickets, select the one that you wish to cancel. Once you have chosen the ticket, click on the ‘Cancel Ticket’ option.
Step 5: Confirm Cancellation
After selecting the ‘Cancel Ticket’ option, you will be asked to confirm your decision. Make sure to double-check the details of the ticket to be cancelled before confirming.
Step 6: Choose the Passengers for Cancellation
If you have booked multiple tickets under the same PNR (Passenger Name Record), you will be prompted to choose the passengers for cancellation. Select the passengers for whom you want to cancel the ticket.
Step 7: Select the Cancellation Reason and Submit
Next, you will be asked to select a cancellation reason from the available options. Choose the reason that best suits your situation and submit your cancellation request.
Step 8: Confirm Cancellation Charges
Once you have submitted your cancellation request, you will be shown the cancellation charges applicable to your ticket. Make sure to review the charges before proceeding.
Step 9: Confirm Cancellation
If you are satisfied with the cancellation charges, confirm the cancellation by clicking on the ‘Confirm Cancellation’ button. A confirmation message will be displayed on the screen, indicating that your ticket has been successfully cancelled.
Step 10: Refund Process
After the ticket cancellation, the refund amount will be processed as per the IRCTC refund rules. The refund will be credited to the account from which the ticket was booked.
It is important to note that the ticket cancellation process on the Rail Connect app can only be done before the chart preparation. Once the chart is prepared, ticket cancellation can only be done at the railway station counter.
With the step-by-step guide mentioned above, canceling your train ticket on the IRCTC Rail Connect app is now a hassle-free experience. The app provides a user-friendly interface and simplifies the entire cancellation process, giving passengers greater control over their travel plans. So, the next time you need to cancel a train ticket, just follow these simple steps and save yourself the hassle of visiting a railway station counter.